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Terms & Conditions



GENERAL TERMS AND CONDITIONS

This website www.berkeleycompany.com is operated by Sportmanship AB, VAT SE556251930501 (referred to as Berkeley/we/our/us).

These General Terms and Conditions apply to all use of the Website and the Webshop. Berkeley reserves the right to change the terms and conditions from time to time. The current version of the General Terms and Conditions are those accessible on the Website.

ABOUT BERKELEYCOMPANY.COM

All content on the Website and the Webshop, including without limitation designs, text, illustrations, photographs, logos, images and film, are the intellectual property of Berkeley or its content suppliers and all trademarks and/or company names mentioned, displayed or otherwise indicated on the Website are the property of their respective owners. The Website and Webshop and their content may only be used for personal, non-commercial, purposes.

Nothing contained on the Website or Webshop should be construed as granting, by implication, estoppel or otherwise, any license or right to use any material appearing on the Website, accept to the extent permitted by mandatory law, without our prior written approval or the written approval of such third party that may own the rights to the material displayed on the Website.
The Webshop and its content are provided on an “as is” basis without any warranties of any kind, either express or implied, including with respect to fitness for a particular purpose and as to the Webshop’s operation or content. Berkeley disclaims all warranties, express or implied, to the extent permitted by applicable laws. Berkeley disclaims any and all liability for any and all damages arising from the use of or inability to use the Webshop.

SHOPPING AT BERKELEYCOMPANY.COM

Only residents of European Union member states can place orders on our Web-shop. To buy products in our Webshop you start by choosing the relevant items in the desired quantity, which will be stored in the “Shopping Cart”. When you are done you click on the “Checkout”-button. You can then review your order before it is submitted and change it, at will. When you are done you place the order by submitting it through clicking the “Submit order”-box. Please read the General Terms and Conditions before signing up as a member.
After placing an order you will receive an order confirmation by e-mail. The order confirmation includes your order details. As soon as we have sent your package, you will receive a second e-mail with a tracking number for your package.
Your order will be handled within two [2] Working Days after order placement. Working Days are Monday through Friday, except for public holidays. If the placed order is accepted we will start preparing your order for delivery.

AVAILABLE STOCK

All data shown on product level, are data in connection with Berkeley warehouse. Only sizes that are highlighted are available from our warehouse. When we receive new deliveries of a product to the warehouse or if a product is sold out, data might change. The status “Coming Soon” is a indication that a product will be available online within 2-6 weeks. The status “Sold Out” means that the products is no longer in stock.

GOODS

Pictures and images on the website are for illustration purposes only. Be aware that the colors of goods as shown on the website will depend on several factors, such as your display settings. You will find a description of product details and what is included with the product in the corresponding written description.
All goods are subject to availability and we may not be able to accept and supply your order. We reserve the right to withdraw any goods from sale at any time, and our only liability to you for withdrawing any goods will be to refund any money paid to us for such order, by crediting your credit card. If you have placed an order which we are not able to deliver and therefore cannot accept, we will make sure to contact you as soon as reasonably possible.

PAYMENT AND PRICES

PAYMENT

We accept all credit cards connected to VISA and MasterCard.
When paying with a card, you must enter your cards security number (CVC). This is usually a three digit code found on the back of the card.
The full amount will not be charged until your order is dispatched.
You can also use the invoice service of KLARNA, you can find information about KLARNA in the purchase and payment process.

PRICES

All prices on the European site are stated in EUR or SEK. When entering the site you are asked for country resident to show you prices in the correct currency. Berkeley is not responsible for currency changes/exchange rates that your local bank might have when exchanging the EUR into your local currency.
We try our best to ensure that our listed prices are accurate and correct at all times. If we discover an error in the stated price of the goods you have ordered we will inform you of this as soon as reasonably possible. You will then be given the option of re-confirming your order at the correct price or cancelling your order.
The price presented for each article is excluding freight cost but including VAT. Freight costs are presented separately under the heading “Freight”. Free shipping to Sweden.

FREIGHT
25 EUR Denmark
25 EUR Finland, Belgium, Netherlands, Germany
25 EUR Poland, United Kingdom, Austria, CZECH REPUBLIK, Slovakia, Hungary, Slovenia, Luxembourg, Lithuania, Latvia, France, Estonia
25 EUR Spain, Romania, Greece, Bulgaria, Italy
25 EUR Portugal, Iceland, Irland

DELIVERY

Delivery usually takes place within 2-5 working days after the order has been processed, but the delivery time varies depending on what country you are ordering from. In the order confirmation that you will receive by e-mail you will find the order number and a delivery number that can be used to track your shipment with DPD or PostNord.
All orders in Sweden will be delivered by PostNord. If you do not collect your delivery within the stated time we will charge you an extra fee for the return freight and handeling of SEK 200.00.
For deliveries to other countries within the EU such order will be delivered by DPD who will advise you the delivery. If the attempts by DPD to deliver to the stated address are unsuccessful, the package will be shipped back to Berkeley. In such cases Berkeley is not liable to refund the freight cost.

WITHDRAWLS AND RETURNS

RIGHT OF WITHDRAWL

You have the right to withdraw from your purchase – return goods with a full refund – or exchange size of products during a period of 14 days after you have received the products. All products must be returned unused (in good condition), with labels intact and together with their original packaging, to our warehouse in Billdal, Sweden. When withdrawing from your purchase of a product you will have to pay for cost for returning the product to our warehouse. Returns within Sweden is free of charge. No returns or exchanges are accepted for products purchased on sale.

RETURN POLICY

In the event that a delivered product is defect and you discover such defect within three years from your purchase, you can return the product to us. Defects do not include normal wear and tear, aging or damage which is done to the product after the product has been delivered to you. The return of a defect product shall be made as soon as the defect is discovered.
In order to return defect products, please contact us at returns@berkeleycompany.com
If the product, in Berkeley´s reasonable opinion, was defect at the time of your purchase Berkeley will mend the defect, send you a new product or compensate you by refunding the purchase price. We will also compensate you for the return freight cost.

HOW TO RETURN PRODUCTS WITHIN SWEDEN

In your delivery you can find a waybill and a return form. Returns within Sweden is free of charge.

1. In order to return or exchange size of a product, fill in all information on the return form. Help us improve our service by explaining why you would like to return your product.

2. Place the return form in the package to be sent back, together with your product.

3. Package your products in the same way as you received them from Berkeley.

4. Tape the waybill on the outside of the package.

5. Submit the package to one of Posten's representatives.

6. We will contact you by e-mail once we have processed your return.

HOW TO RETURN PRODUCTS WITHIN EU

You pay for the returnfreight and you are responsible for the package until we recieve the return. Therefor we recommend that you send the package in a shipment with tracking number.
In your delivery you can find a return form.

1. In order to return or exchange size of a product, fill in all information on the return form. Help us improve our service by explaining why you would like to return your product.

2. Place the return form in the package to be sent back, together with your product.

3. Package your products in the same way as you received them from Berkeley.

4. Submit the package to a postal service.

5. We will contact you by e-mail once we have processed your return.

In order to return defect products, please contact us at order@berkeley.se.
If you have any questions about exercising your right to withdrawal or returning a product please contact our customer service at:
info@berkeley.se or by phone +46-31-93 94 00.
Open hours*:
Monday-Thursday 08:00 – 17:00, lunch break between 12,15-13,00
Friday 08:00 – 16:00, lunch break between 12,15-13,00

or to our address:
Sportmanship AB
Returns
Bolshedens Industriväg 35
SE-427 50 Billdal
Sweden

PRIVACY POLICY AND SECURITY

PERSONAL DATA

Sportmanship AB AB (“Berkeley”) with address Box 53, SE-427 22 Billdal, Sweden and with telephone number +46 (0) 31 93 94 00 is responsible for the processing of personal data that you submit to Berkeley.
We will store and process your personal data in order to fulfil our obligations towards you according to these General Terms and Conditions and to handle your membership at the Website. We will handle your personal data in connection with your registration as a member, placement of orders, use of our website and other communications, for identification, purpose of administration, delivery, direct marketing by Berkeley and our partners or for statistical purposes. The processing may also involve co-ordination, both within and outside the European Union, with other registers and that your personal data is transferred to and processed by other companies within the Berkeley group of affiliated companies and to our partners.
According to the Personal Data Act (1998:204) you have the right to, once each calendar year and free of charge, order information regarding the processing of your personal data by Berkeley. You shall send a request to us if you want such information. A request shall be signed and can therefore only be sent by ordinary mail and not by e-mail. If your personal data is being handled in violation of the Personal Data Act, you have the right to request that the personal data is corrected, blocked or erased.
Your personal data cannot be processed for the purposes of direct marketing if you oppose such processing. You have the right to withdraw your consent to the processing of your personal data at any time. Such withdrawal can be limited and only apply to part of Berkeley’s processing of personal data, for example processing concerning direct marketing.
By accepting the General Terms and Conditions you confirm that you have read and understood the information above regarding Personal Data and that you consent to Berkeley’s processing of your personal data.

SECURITY

Berkeley is conducting serious and ambitious work regarding security and continuously upgrading and updating our efforts to maintain this site a safe place for our customers.
Any attempts to defraud, use false or stolen credit card data, access another person’s shopping account or similar attempts or other criminal misconduct will be reported to the police authorities. We are tracking IP addresses in order to use these in criminal investigations and proceedings.

FORCE MAJEURE

If Berkeley fails to comply with its obligations according to these General Terms and Conditions because of unusual adverse circumstances outside of its control due to Force Majeure, Berkeley will not be responsible for the consequences. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.

CONFLICT RESOLUTION AND GOVERNING LAW

Any dispute, controversy or claim arising out of, or in connection with, an agreement entered into under these General Terms and Conditions, or the breach, termination or invalidity thereof, shall be exclusively settled by the courts of Sweden, with the district court of Göteborg as the court of the first instance. Governing law shall be the laws of Sweden, excluding its conflict of laws principles providing for the application of the laws of any other jurisdiction.

CUSTOMER SERVICE

If you have any questions, please contact our Customer service at:
order@berkeleycompany.com or by phone +46-31-93 94 00.
Open hours*:
Monday-Thursday 08:00 – 17:00, lunch break between 12,15-13,00
Friday 08:00 – 16:00, lunch break between 12,15-13,00

*Except Swedish public holidays

Returns

You have the right to withdraw from your purchase – return goods with a full refund – or exchange size of products during a period of 14 days after you have received the products. In order to return or exchange size of a product, use the digital return form accessible below. Please state the reason for returning the product. After submitting the return form you will receive an email with a reference number for the return. Print the email and enclose it in the package. If you don’t have the possibility to print the document, please enclose a paper clearly stating the reference number for the return in the package. In order to return defect products, please contact us at returns@berkeleycompany.com. More information about our return policy in the Terms and Conditions.

News

2012-08-02

Exempel nyhet 1

Här kan du lägga upp nyheter kontinuerligt som är knutet till ert företag eller produkter.
2012-08-02

Exempel nyhet 2

Det är publiceringsdatumet som styr vilken nyhet som hamnar överst, nyast kommer först.
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